Pousada Triboju

This was labelled as one of the best pousadas in FEN. It was not. The checkin took a very long time, and the rooms were extremely disappointing. It was old, extremely dirty and mouldy. The shower had weak water pressure and had either very cold or very hot water. It had a strong wood smell, the AC was broken (leaked a lot and was badly placed on the wall), bed sheets were stained with what we thought was blood, and so did the towels (which were yellow). They offered us to switch rooms, but the other rooms were just as bad. One of the windows did not have glass, just slats, which we found very strange. In our last night, a big chunk of wood just fell from the bathroom window and made a very loud sound. Luckily, no one was showering, but this was really scary. They did not clean it up very well and I was scared to shower without flip flops after that. The breakfast was nice, but they did not have yoghurt for the entirety of our stay. It took ages to be prepared, about an hour at least. We could not fault the waiters, who were very nice and attentive. However, the rest of the staff at the hotel did not have a good attitude, and even questioned why I didn't complain about the AC, when I did so on the first night to the security guard. The beach kit (chairs and parasol) were really old and rusty, and one person in our party cut his finger. The pool had rusty drains which were dangerous as well. For the extremely expensive price of our stay, it was not value for money at all. It needs extensive refurbishment.

Horrible, horrible, horrible!! Absolutely everything about this hotel was a disaster. We paid a blind fortune for what amounted to a dumpy side of the road Holiday Inn. We got suckered every step of the way. There was construction next door, literally arms length away. The "hotel" was empty minus my family and one other person but they put us in the two rooms closest to construction. They claimed to our travel agent that they offered to upgrade us, that meant they offered us another dumpy room on the opposite side of the peanut sized pool where the noise was just as loud but we just would not see it. The manager was Faulty Towers odd, telling my husband about his many yoga girlfriends while he hovered over his shoulder. We made the mistake of eating a meal there as we got back late and wanted to quickly feed our kids so they could go to sleep before 5am construction started again. It literally (no exaggeration whatsoever) took 1.5 hours and we were the only 4 people there with 4 people in theory working plus who ever was or was not in the kitchen. Despite waiting 1.5 hours they still got the order wrong! We abandoned our food and left hungry. We also abandoned the hotel and checked in to the most lovely hotel a few doors down (Pousada Morena) which somehow was less expensive. Note we did run into someone on the island who told us she used to work at the hotel and that it was once a beautiful place, but new ownership has not put any money into maintaining it..and it shows!!